Refund Policy
At Ashota Stays, we strive to ensure a smooth and enjoyable experience for all our guests. Our refund policy is as follows:
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1. Cancellations Made 14 Days or More Before Check-In
Guests who cancel their reservation 14 days or more before the check-in date are eligible for a full refund of the amount paid.
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2. Cancellations Made Within 14 Days of Check-In
Cancellations made within 14 days of the check-in date may not be eligible for a refund. However, we will review requests on a case-by-case basis to address any extenuating circumstances.
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3. Refund Process
- Refunds will be processed back to the original payment method.
- Please allow [ 7–10 business days] for the refund to reflect in your account.
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4. No-Show Policy
In the event of a no-show (failure to check in on the arrival date without prior communication), no refunds will be provided.
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5. Force Majeure Events
Ashota Stays is not liable for cancellations due to events beyond our control (e.g., natural disasters or government restrictions). In such cases, we may offer a credit for future stays instead of a refund.
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